Ilian Hafouzov

Ilian Hafouzov is the Head of DACH Sales at Talkdesk. Prior to that, Ilian was Head of DACH for Tata Communications, a leading global telecom player, serving most of the largest regional enterprises. A telecom industry veteran with over 25 years of international experience, he previously held regional leadership roles in, Cisco, BroadSoft, and Oracle and has been instrumental in setting up the Go-To-Market strategies of many EMEA telecoms in the field of Cloud Calling, Unified Communications, Contact Centre and AI. A Bulgarian based in Munich, Germany, Ilian holds a BSc degree from the University of Portsmouth and is constantly distracted by his beautiful wife and three kids.

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